Call Center Services

 Appointment Setting

 Cross Selling & Upselling

 Help Desk Management

 Payment Collection

 Inbound Call Center

 Inbound Call Center Services

 Inquiry Handling

 Technical Support

 Outbound Call Center

 Outbound Call Center Services

 Survey Services

 Product Promotion

 BPO Services

 Telemarketing Surveys

 Technical Support

 Telemarketing Services

 Telemarketing Leads

 Outbound Telemarketing

 Telemarketing Lists

 Contact Centre Solutions


BPO Services

Cosmecx is a leading Sri Lankan CRM co-sourcing company, which offers a cost effective range of integrated customer care services. We offer an unparalleled level of customer satisfaction across our world-class competencies viz. email response, real-time chat, call center services, knowledge management, customized CRM architecture and related value added services.

Cosmecx offers world-class offshore outsourcing and consulting services specializing in IT-enabled services, back office outsourcing services and business process outsourcing solutions from Sri Lanka guaranteed to cut costs and improve quality. Cosmecx is a fast growing remote e-services company, providing high quality-value added Contact Center services and Business Process Outsourcing (BPO) services from our state of art delivery centers based in Sri Lanka, at Colombo.

List of Our BPO Services:
  • Voice Broadcasting
  • Technical Support
  • Back Office Operations
  • Telemarketing Surveys
  • Mortgage Lead Generation
  • Web Enabled Services
  • Sales Lead Generation
  • Payment Collection
  • Inbound Order Talking
 
       
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