Call Center Services

Cosmecx call center services have specialization in lead Generation, Appointment Scheduling, Research Surveys, Debt Collection and Telemarketing in Mortgage, Insurance , Telecom Industries etc.. Our Inbound Services offers Order Taking service, Call Center Technical support, Customer Service, Help Desk & Answering service.

Cosmecx combine parent company's vast Consulting and IT experience of nearly one decades and diverse domain expertise, with our competency in BPO to create value in a collaborative relationship with you.

Cosmecx Call Center Services includes:

• Appointment Setting
• Cross Selling & Upselling
• Lead Generation
• Help desk management
• Phone answering service
• Payment Collection
• Inbound Order Taking
• Inbound Call Center

» Answering Service
» Order taking
» Consumer Response
» Customer Service
» Dealer Locators
» Direct Mail Response
» Direct TV Response
» Email Management Services
» Help Desk Solutions
» Inquiry Handling
» Interactive Voice Response
» Product Technical Information
» Sales Lead Qualification
» Technical Support
» Toll Free Services
» Website Response

• Outbound Call Center

» Appointment Scheduling
» Customer Satisfaction
» Database Selling
» Debt Collection Services
» Mortgage Lead Generation
» Direct Mail Follow-up
» Lead Generation
» Voice Broadcast
» Product Promotion
» Surveys
» Telephone/Web Based Business Development
» Up Sell/Cross Sell Campaigns