Cosmecx have got a robust infrastructure to manage campaigns for our clients. Cosmecx can manage a broad range of outbound services for clients across various industry segments. Our infrastructure equipped with latest call centre technologies like
Teleworker, Media Gateway, Soft Phone, Predictive Dialer , ACD, IVR and Fax on Demand, Call Recording, Call Parking, Call Quews and Call Blending. Our Supervisor will do live monitoring with Call Barging.
Cosmecx have the expertise to set up and manage large outbound call center operations.
Our agents are proficient in handling the entire gamut of calls, from simple welcome calls to calls pertaining to surveys, verifications, lead generation, collections, etc. It is now your one stop call centre for your Outbound Telemarketing, Customer support, Help Desk, Lead generation, Technical support, Web site promotion, Email Marketing campaigns, Fax Broad Casting and Data entry. Relax we are here for you !
All our agents have natural neutral accent which is the key to our success handling customer's campaign. In addition to this, our agents have been highly trained to the best of the skills required of a Call Centre Agent and they can also converse diligently in different accent when needed.
Cosmecx Outbound Call Centre Services include:
Sales
- Telemarketing services
- Lead generation / qualification
- Prospecting
- Promoting new services or products
Credit Management
- Credit authorization
- Credit verifications
- Collections
Verification Services
- 3rd party verification service
- Insurance verifications
- Employment verification
Market research
- Research surveys
- Opinion surveys
