Call Center Services

 Appointment Setting

 Cross Selling & Upselling

 Help Desk Management

 Payment Collection

 Inbound Call Center

 Inbound Call Center Services

 Inquiry Handling

 Technical Support

 Outbound Call Center

 Outbound Call Center Services

 Survey Services

 Product Promotion

 BPO Services

 Telemarketing Surveys

 Technical Support

 Telemarketing Services

 Telemarketing Leads

 Outbound Telemarketing

 Telemarketing Lists

 Contact Centre Solutions

 


Payment Collection

Cosmecx offers responsive and high touch customer care and increased value efficiencies in payment collection. It excels in both inbound and outbound collection services, which are focused at collecting the overdue accounts and increase the cash flow.

Our payment Processing Service offerings fall under the purview of back office operations and we can operate virtually any labor intensive payment process, even those that are unique to your industry. Our services here include loan processing, claims processing, application processing, credit and collections, reconciliations, accounts payable, time and expense re-imbursement, vendor payments, benefits administration, payroll and other industry specific functions.

PAYMENT SERVICES

  • Check Processing
  • Payment Tracking
  • Credit/Debit Card Processing
  • Other Payment Services

KEY BENEFITS

  • Reduce payment processing costs
  • Reduce payment processing time
  • Greater quality and accuracy of payments
  • International Expertise
  • Skill and Professionalisms

INFRASTRUCTURE

  • We have dedicated resources that provide several levels of support efficiently and seamlessly to you and to your customers.
  • We can provide these support services as if you were performing the support yourself.
  • Knowledgeable technical customer care representatives.
  • Support for all of our solutions, including software, hardware and customized systems.
  • Voice and Email and web-based support.
    Increased customer satisfaction by supporting your customers 24 hours a day, 7 days a week.

WHY US

  • Factor Cost Advantage
  • Superior Competency
  • Utilization Improvement
  • Economy of Scale
  • Business Risk Mitigation
 
       
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